What do mortgage brokers do?
Mortgage brokers assess your borrowing position, compare suitable home-loan options from their lender panel, explain the trade-offs, and manage the application process with the chosen lender. They are also subject to a Best Interests Duty when making a recommendation.
Does using mortgage brokers cost me anything?
In many cases, mortgage brokers are paid by the lender when a loan settles, so there is typically no direct cost to you. If a fee may apply to your situation, we will explain it clearly before you decide to proceed.
How is this different from going straight to my bank?
Your bank can only offer its own products. We assess options from our lender panel and are legally required to act in your best interests, helping you compare the loan features and costs that matter to you.
Will applying for a home loan hurt my credit score?
We do the groundwork first. By understanding your position and identifying suitable lenders before an application is submitted, we aim to avoid unnecessary applications and enquiries.
Can you help if I have been knocked back before?
Often, yes. A decline from one lender is not automatically a decline everywhere. We can review what happened, understand your circumstances, and identify whether another lender’s policy may be a better fit.
Can you help first home buyers?
Yes. We break the process into clear steps, help you understand your borrowing position, explain loan choices, and flag relevant grants or schemes you may be eligible for.
Can you help with refinancing?
Yes. Whether your fixed rate is ending or you simply want to know if your current loan still suits you, we can review your options and manage the refinance process if a change makes sense.
Do you work with self-employed borrowers and investors?
Yes. These situations often need a more tailored approach. We can help you understand what documents are needed and find lending options that suit your income, structure, and long-term plan.
How long does the process take?
Timing depends on your circumstances, the lender, and the property or loan type. We keep the process moving, tell you what is needed at each stage, and keep you updated from application to settlement.